VOX amplifiers are distributed in the USA by KORG USA.
To obtain warranty service for VOX amplifier products, you must provide your original purchase receipt or a good copy.
For in-warranty or post-warranty service, please print the Service Ticket Form. Fill in the information requested on the form and send or take it with your equipment to the service center. See the FAQ for participating dealers in the Kansas City area.
Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Tubes and speakers may have a shorter warranty than the circuit boards. Please read the FAQ and your equipment warranty.
VOX Warranty (VOX products are distributed in the US by KORG USA.)
The
warranty does not cover :
i)
Damage from physical abuse such as dropping the unit or impact
from hard objects.
ii) Damage due to liquid contamination.
iii) Damage resulting from any use other than that it was
intended for.
iv) Any unit that has been repaired or had an attempted repair
made to it by unauthorised personnel.
v) Damage due to incorrect connection, connection to faulty
equipment or connection to faulty or incorrect power supplies.
vi) Damage in transit as a result of inadequate packaging or
protection.
vii) Damage to packaging including instrument/flight cases.