Experience
DSR - Desktop Support Representative
IBM Global Services - Houston, TX 12/01/05 to probably 11/31/2006
Technical Support Manager
SBC Services - Houston, TX 06/19/2006 to 11/31/2005
Technical Support Sales
Gateway Computers - Houston, TX 02/1999 to 10/1999
Systems Support Specialist - Problem Coordinator
Texas Department of Public Safety - 5805 N. Lamar Blvd., Austin, TX 07/1985 to 01/1999
Education
Southern Methodist University -
MCSE, CNA, A+ - 4/2000